SmartenUp is a key Salesforce partner on the Standard Bank Salesforce Programme. Standard Bank is the largest Salesforce customer in Africa and are implementing Marketing Cloud, Sales Cloud, Service Cloud, Financial Services Cloud, Commerce Cloud, Experience Cloud and Mulesoft across all countries and all segments.

The SmartenUP Experience Cloud expertise is unmatched. SmartenUp is our go to firm for customer engagement and they manage our UI library of lightning components. They have worked on many initiatives including service management, an API Marketplace, a virtual mall and various other experiences and portals.

SmartenUp are able to blend business knowledge and practical common sense with their outstanding technical knowledge. You can depend on them to deliver even if you merely give them a vision with little detail. Their work is always of exceptional quality.

The Merchant Capital team has been working with SmartenUp since July 2020, in designing, developing and implementing various customer-focused solutions. Their wealth of knowledge and experience on multiple Salesforce Platforms has recently contributed to the successful implementation of a quoting tool used by the team on a day-to-day basis. Merchant Capital is still engaging with SmartenUp on an ongoing basis, as an integral part of the team.

The SmartenUp team is great at understanding business rules of any nature and their problem-solving skills within the Salesforce ecosystem is a real asset to any Salesforce customer. The team can be trusted, they take pride in their work, and they can work well under pressure.

Salesforce requires ongoing maintenance and system optimisation, it is imperative that you partner with a reliable and competent Service Provider to maintain the system and accommodate any changes required.

To date SmartenUp have delivered and exceeded all expectations. We have regular meetings to align on commitments and projects. Our account is monitored and we get regular feedback on our spend.

I have no hesitation in recommending SmartenUp as a reliable and efficient Salesforce partner.

SmartenUp worked closely with our team to understand our unique needs and develop a customized solution that would meet our specific requirements.

Thanks to SmartenUp's efforts, our business gained significant value from the Salesforce implementation …

Overall, SmartenUp was easy to work with and proved to be a reliable and trustworthy partner throughout the project. They exceeded our expectations, delivering a solution that not only met our requirements but also provided significant value to our business. We would happily recommend SmartenUp to other businesses looking for similar services in the future.

Quro Medical has been working with SmartenUp since December 2021 and recently completed the second phase of our implementation in June 2022.

The SmartenUp team have an extensive wealth of knowledge with multiple Salesforce Platforms, we used Salesforce Service Cloud, Digital Engagement and Pardot.

Their problem-solving skills and agility ensured that our automated case management and Whatsapp integration were executed expertly.

I highly recommend SmartenUp. The team are professional, knowledgeable and has a strong work ethic. They are an asset to the African Salesforce ecosystem.