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About 18 months ago, I didn’t really know what my career would be. I was busy completing my PhD Aquatic

Our last post covered the steps for XYZ Medical Supplies to set up their Service Cloud Digital Engagement to allow

Our developer Helené was recently tasked with integrating Whatsapp into XYZ Medical Supplies’ Salesforce org, using Service Cloud Digital Engagement.

Riley has set her goals and knows how to measure them. The final step is for her to send out

Riley and her team are excited to begin building their customer journey, however they need to consider the ‘end-game’, what

Before Riley starts using Journey Builder we have a few little tips to help her through the process. 1: Map

Yesterday we gave you a brief introduction on Journey Builder. Today we are going to run through the steps of

The advice given in this series of blogs is intended as a guide for a marketer who is new to

For years, we’ve all heard of and seen the exciting changes and discoveries in the world of business and technology: